Sap cdp customer development program

Second, SAP CX is already positioned as a leader in the respective Identity and Marketing data management platforms with the solutions:. Third, we have built a serverless extension platform, to further connect and extend these applications, as each customer will have different requirements in this emerging space.

Overall the capability in this new space is strong and customers will be technically insured against the changing demands of managing customer data with SAP CX technology. In the next instalment of this series, I will discuss how SAP Customer Data Management as a whole enables customers to deploy a data-driven customer experience strategy, and deliver on a unified customer profile. Skip to Content Updated Rules of Engagement.

We have made some improvements to the way all of us engage within SAP Community, namely how we share information, how we treat each other, and how we can continue to learn. Business Trends Stephen Hallinan. July 4, 2 minute read. Core Capabilities So what are these capabilities?

Only then can a comprehensive profile of the multiple facets of customer profiles — from SAP Customer Identity. Peter Gergen posted on April 29, Business Trends. Seriously, what is the main reason your customers leave the store without buying anything? That they were ignored? One of the first and most important experiences as a customer is Surany Gecse posted on February 26, Planned order converted automatically to Production order for Configurable Material by Saving Sales order.

As an illustration ask yourself, if you significantly increase your margins on a slow moving, outdated, low volume product or service is it worth a huge amount of time and effort? Was the investment worth it? A value added business process will generally have some type of reporting requirement attached to it.

Commodity processes and those business functions that do not have a direct impact on your competitive position. If you are a third-party logistics provider then your competitive processes would include warehousing and distribution. It is the core of your business and what you do. However in other businesses those would be commodity processes.

If you are a consumer products company then sales and marketing processes would be value added where purchasing and inventory would be commodities.